These Standard Subscription Terms and Conditions (“Standard Terms”) govern your subscription(s) to magazines published by Singapore Press Holdings Limited (“SPH”), irrespective of the delivery platform or means of access. SPH has the right to vary or amend these Standard Terms, the subscription fees payable and any other terms and conditions which may apply to your subscription from time to time upon notice in writing by posting any amendments on its website, and you agree to be bound by any such amendments.
All subscription packages and prices reflected on this website are applicable to your subscription to the relevant digital, print and/or print & digital subscription package(s) that you have selected, as the case may be.
You must be 18 years old and above to subscribe to our magazines. If you are below 18 years old, please get your parent or guardian to undertake the subscription. You hereby represent and warrant that you are at least 18 years old and have the necessary legal capacity, right, power and authority to agree to these Standard Terms and you are either;
using and/or accessing the subscription and contracting in your own personal capacity;
using and/or accessing the subscription and contracting on behalf of a corporate entity; or
contracting as parent or guardian of a child or ward who is less than 18 years old and who is using and/or accessing the subscription, in which event you agree as his/her parent/guardian, both in your personal capacity and on behalf of your child/ward, to be bound by these Standard Terms and to be liable for your child’s or ward’s acts and omissions while using and/or accessing the subscription, and you also agree to ensure that your child or ward observes these Standard Terms.
You also agree to be bound by any specific terms governing payment, subscription fees, minimum subscription periods, entitlements to any gift or premium under any promotion, termination fees and delivery fees which are applicable to your subscription as set out in our application forms for the relevant subscription packages and payment terms you have selected.
Subscriptions are non-refundable and non-transferable. Print subscriptions apply only to Singapore addresses.
Subscribers who are entitled to receive any gift and/or premium under any promotion will be informed by email/post to collect/ receive their gifts and/or premiums. Gifts and premiums may vary and are issued on a first-come, first-served basis, and are while stocks last. SPH reserves the right to amend or replace gifts and premiums if stocks run out. SPH and the sponsor shall not be liable for any loss or damage suffered by the subscriber or any party in accepting, possessing, using or consuming the gifts and premiums.
For digital subscriptions: This clause applies to the digital component (if any) of your subscription package(s). If you are a new digital subscriber, your digital subscription will commence immediately. An account will be created for you, based on the email address that you have provided and you will receive an email with instructions on how to access your digital magazine. If you already have an existing subscription to the same title, your new subscription period will automatically commence when your current digital subscription expires. If your subscription package(s) also includes print subscription(s), clause 8 below applies in respect of the print component of your subscription package(s).
For print subscriptions: This clause applies to the print component (if any) of your subscription package(s). If you are a new print subscriber, your print subscription will typically take 6 to 8 weeks to process. Your subscription will commence within the next 2 to 3 issues of the specific title (for example, if you subscribe in the month of January, your subscription will commence with either the March or April issue of the relevant magazine(s)). If you are currently a print subscriber, your new subscription period will commence automatically when your current print subscription expires. Please allow around 6 to 8 working days from the release date of the print edition of the relevant magazine for postage and delivery.
For all subscriptions purchased via App Store, Google Play or Magzter (directly purchased in-app or via their respective websites), the terms and conditions of your subscription will be in accordance with their respective terms and conditions, provided that in the event of any inconsistency between such terms and conditions and the Standard Terms, the Standard Terms shall prevail.
All subscription fees are due in advance. If timely payment of your subscription fees or other payments due from you is not made for any reason, or if you breach any other terms and conditions that are applicable to your subscription, SPH may, without prejudice to its rights and remedies at law to recover any sums due from you, suspend or terminate your subscription without further notice or obligation to you and you may be subject to the prevailing administrative, termination or other fees.
By submitting credit card and/or other payment details to SPH, you warrant that you are entitled to make payment of your subscription fees and/or other payments due from you using those payment details. In the case of unauthorised payments, SPH reserves the right to suspend or terminate your access to the subscription. If we do not receive payment authorisation or any authorisation is subsequently cancelled, we may immediately terminate or suspend your access to the subscription.
In the event of any discrepancies or inaccuracies in your invoice/statement/records relating to the payment for your subscription, you must notify us promptly by contacting our Customer Service – Circulation department no later than fourteen (14) days from the date of the invoice/statement/records for us to investigate into the matter, otherwise our records shall be conclusive of the amounts due from you and we will not entertain any disputes in relation to the same.
You confirm that the information provided in your subscription application form is true and correct at the point of application, and undertake to promptly inform SPH if there are any changes to the information provided from time to time.
By subscribing to the magazines published by SPH, you hereby agree and consent to:
the terms of our Privacy Policy which can be found at https://sph.com.sg/legal/sph_privacy.html as amended from time to time, and the terms of the Privacy Policy are incorporated into these Standard Terms by reference.
SPH and its related corporations (collectively, “SPH Group”), SPH Group’s business partners and their respective authorised service providers and agents collecting, using and disclosing your personal data for the purposes of processing your subscription application, providing you with the products and services you have requested and sending you marketing information on products, services, promotions and/or events offered or marketed by the SPH Group and/or any third parties.
the terms of our SPH Member Terms and Conditions which can be found at https://sph.com.sg/legal/member_conditions.html as amended from time to time, and the terms of the SPH Member Terms and Conditions are incorporated into these Standard Terms by reference. You further agree that SPH’s decision on all matters or disputes relating to or in connection with your subscription and any matters ancillary thereto (including without limitation payment, delivery, promotions or eligibility requirements) are final and conclusive on you. In the event of conflict between these Standard Terms and the SPH Member Terms and Conditions, these Standard Terms shall prevail.
SPH may, by notice in writing posted on its website, assign all of its rights and interests relating to or in connection with your subscription to a related corporation of SPH (the “Transferee”) without your consent.
Without prejudice and in addition to the right under clause 16 above, SPH may, by notice in writing posted on its website (the “Notification”), transfer and/or novate all of its rights, interests, obligations and liabilities relating to or in connection with your subscription to the Transferee, and you shall not withhold your consent thereto. For the avoidance of doubt, you hereby consent to (a) the assignment of all rights of SPH relating to or in connection with your subscription to the Transferee, (b) the assumption by the Transferee of all liabilities of SPH relating to or in connection with your subscription, (c) the release of all obligations of SPH relating to or in connection with your subscription, and (d) the Transferee taking the place of SPH as if it were named in all documents relating to or in connection with your subscription as a party thereto in place of SPH, in each case with effect from such effective date as may be informed in the Notification.
If you experience issues pertaining to delivery of our magazines (including, but not limited to, non-delivery of print edition of magazines), please alert us promptly by contacting our Customer Service within the week from the date of issue of the magazine (in the case of weekly or biweekly magazines) or the month from the date of issue of the magazine (in the case of monthly magazines). For the avoidance of doubt, we will only provide a replacement for any undelivered magazine and will not be issuing any refunds in connection therewith.
